Account Problems
Account - How do I activate my account?
To create an account with us, please visit this link here: https://www.limitedrungames.com/account/register. Just follow those steps to register your email address and set a password.
If you have already placed an order with us using the email address you are registering, that order will automatically show in your order history when you log in.
Account - How do I reset my password for my LRG Account?
To begin, you must be logged out and viewing our homepage of our website (www.limitedrungames.com). At the top right corner of our homepage, there is a hyperlink next to the Shopping Cart link that reads “Log In”. Please click the “Log In” link and it will display our login page. In the text field for where the Password is entered, there is a hyperlink that reads “Forgot your password?”. Please click that link and follow the steps there to reset your password for your LRG Account.
Here is a screenshot for reference:
Account - How can I ensure my shipping address will display properly on a Shipping Label?
Please make sure the shipping address you provide to us fits the following requirements. If it is too long or in another language’s written characters, it can result in problems with being able to ship your order.
- First Name/Last Name/Company must contain 34 characters or less
- Address Line 1 must contain 34 characters or less
- Address Line 2 must contain 34 characters or less
- City/State(Province)/Postal Code must contain 34 characters or less
- All shipping addresses must be written with English characters.
Please note: We are unable to update the billing address for any orders. That information is locked by Shopify for security purposes and it cannot be edited. Since your orders are paid in full at the time they are placed, you do not need to worry about your order if the billing address is no longer accurate.
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